LOCATIONS WE SHIP TO
All products are shipped from our West Borneo warehouse. We do not ship to the state of Indiana, Wisconsin or Tennessee due to legislation which prohibits the sale of Mitragyna Speciosa.
ORDER PROCESSING DEADLINES
We will do our best to ship orders received before 10:00PM WIB, Monday to Friday (except holidays) the same day, barring any unforeseen circumstances i.e. weather. Orders received after the cutoff time are often shipped same day- but may begin to process the next business day (we always aim to ship lightening fast but sometimes life gets in the way and when that happens we certainly appreciate your patience!)
Orders to P.O. Boxes or US Territories will be delivered by the US Postal Service. Orders to APO/FPO/DPO addresses will be delivered by the U.S. Military Postal Service.
Your order is discreetly shipped in a plain unmarked package with the address of Kratom Divine. The package will not reveal what you purchased.
We often offer special promotions on our Facebook page including free or discounted shipping to our customers. Please be sure to LIKE our Facebook page andcheck back often as this is randomly included.
ITEMS ON ORDER
If an item is currently out of stock, there will be an approximate date we expect to receive the product back in stock listed next to the product stating when we should be receiving the product back in stock. Your order placed while the item is on backorder will be processed first upon our receipt of the product.
SHIPPING CONFIRMATION EMAILS
Our systems will send you an automated shipment confirmation email when we finish processing your order. Our shipping carriers do not pick up packages from our facilities on weekends, or on postal holidays. Therefore, if you place an order after our order-processing deadline, you may experience a delay between your shipping confirmation e-mail and the actual shipment of your order. The time frame for the shipment method you selected will begin when the carrier picks it up for delivery.